General Terms of Service

Last Updated:

May 31, 2023

PLEASE READ THESE TERMS OF SERVICE CAREFULLY.

Premium 4K HOST TV offers a variety of services to customers that range from hosting and website services (including shared, VPS, and dedicated hosting, WordPress hosting, Remixer, email, cloud services, and domain registration services among others. These services are collectively referred to as "Services."

By using Premium 4K HOST TV's Services, Customer agrees to these Terms of Service and any other policies or terms referenced or published by us (collectively, the "Terms"). If Customer does not accept these Terms, Customer must not register an account or purchase, access, or use Premium 4K HOST TV's Services in any way.

These Terms form a binding legal agreement between Premium 4K HOST TV and any person or organization who purchases, accesses, or uses Premium 4K HOST TV's Services ("Customer" or "You"). Customer represents, warrants, and agrees that (a) Customer has the full power and authority to enter into and perform under these Terms, or (b) if Customer is using these Services on behalf of an organization, entity, or group, that Customer is authorized to accept these Terms.

Account Information

  1. You agree to provide certain current, complete, and accurate information about you as required by the account creation process, and to maintain or update this information as needed to keep it current, complete, and accurate. All such information shall be referred to as account information ("Account Information").
  2. You hereby grant us the right to disclose to third parties, in accordance with our Privacy Policy and Data Processing Addendum, such Account Information for the purposes of fraud prevention and ensuring the security and integrity of Premium 4K HOST TV systems.
  3. Providing any false Account Information is considered a violation of Premium 4K HOST TV’s terms. Premium 4K HOST TV may deny the creation of an account should it feel in its sole discretion that any incomplete, or inaccurate Account Information is provided during account creation. Any payments made incident to such a denied account will be refunded or canceled.
  4. Premium 4K HOST TV may suspend or disable any existing account without refund should Customer willfully fail to promptly update Account Information upon its change, or fail to respond for over fifteen (15) calendar days to inquiries by Premium 4K HOST TV concerning the accuracy of any Account Information.

Financial Arrangements

  1. Customer agrees to a thirty (30) day contract minimum beginning upon commencement of service. Exact contract duration is decided upon at signup.
  2. Customer agrees that all charges and fees associated with an account are their sole responsibility.
  3. If the customer wishes to cancel Premium 4K HOST TV shared Web Hosting services within ninety-seven (97) days of the initial signup they shall be able to do so for any reason (aside from disablement for Terms of Service or Spam Policy violations) and have their money promptly refunded.
  4. Services provided by 3rd parties and Premium 4K HOST TV partners are not part of the 97-day refund policy and no early ending credit applies. Billing will stop at end of term during which the service is canceled.
  5. AUTOMATIC RENEWAL: At the end of the contract term, the contract will automatically renew at the then-current, non-promotional rate for the original contract length indefinitely until canceled.

    Premium 4K HOST TV will automatically renew the applicable service when it comes up for renewal and will take payment from the payment method associated with your account. If you do not wish for any service to automatically renew, you may elect to cancel that service, in which case, your Services will terminate upon expiration of the then-current term, unless you manually renew your Services before that date. Any Services must be canceled prior to their renewal date(s) in order to avoid automatic renewals. Renewal dates take effect at midnight, PST.

    If the customer's payment card is determined to be expired, invalid, or otherwise not able to be charged, the customer agrees that Premium 4K HOST TV may use other payment methods linked to the customer's bank account (such as new credit card credentials from your card issuer). If a shared hosting service is terminated after the 97-day money-back guarantee period, the service will be canceled before the next payment is due and no more billing will occur nor will any payment be refunded, even for unused portions. If any non-refundable charges have already been incurred, they must be paid before the account may be canceled.

  6. The "97-Day Money-Back Guarantee" offer is only applicable to credit card payments for shared web hosting. Other forms of payment are non-refundable. Refunds can only be processed for shared hosting. Domain registrations (including the value of any used free domain registrations included with the plan) are not refundable under any circumstances. SSL certificates are non-refundable. The value of any AdWords credit or other third-party add-ons is non-refundable.
  7. Violations of HostReady's Terms may, at Premium 4K HOST TV's discretion, result in immediate and permanent disablement without refund.
  8. Premium 4K HOST TV reserves the right to disable or suspend without refund any account or service at any time should it feel, in its sole discretion, that there is a reasonable suspicion that it is being used in violation of any agreed upon terms.
  9. Disputed charges ("chargebacks") associated with any Premium 4K HOST TV account, at Premium 4K HOST TV's discretion, may result in immediate and potentially permanent disablement of Services or the full account. Each rejected charge will incur a $50 fee on the account which must be paid before any Services may be reactivated.
  10. Premium 4K HOST TV reserves the right to modify current service plans, fees, and applicable charges at any time. Services that involve outdated or unsupported features may incur additional maintenance fees. In such situations, Premium 4K HOST TV will provide notice to Customer, and will allow Customer to cancel the Services without incurring additional change fees, but no refund will be payable for any fees previously assessed.
  11. Premium 4K HOST TV will use commercially reasonable efforts to make DreamObjects available 99.9% of the time during each monthly billing cycle. If Premium 4K HOST TV is unable to meet this service level, you will be eligible to receive a credit to apply to future DreamObjects billing cycles based upon the Unavailability for that month.
    1. For the purposes of this agreement, Unavailability means that either (a) the DreamObjects service is unresponsive, or (b) DreamObjects returns a server error response to valid user requests for more than 60 seconds of consecutive requests.
    2. Unavailability that is a result of scheduled maintenance is excluded from these conditions and will not be considered for service credit calculations. Scheduled maintenance is defined as maintenance that is announced at least 5 days in advance, and does not exceed one hour in any month.
    3. Service credits will be calculated as a percentage of the bill for the billing cycle that the Unavailability occurred. The percentage for the credit will be calculated by dividing the number of minutes of Unavailability by the total number of minutes in that billing cycle.
    4. Service credits must be claimed within 14 days of the Unavailability occurring by submitting a support ticket. Include as much detail as required to document the Unavailability.

Taxes

  1. Premium 4K HOST TV shall not be liable for any taxes or other fees to be paid in accordance with or related to purchases made from Customer or Premium 4K HOST TV Web Hosting's server. Customer agrees to take full responsibility for all taxes and fees of any nature associated with such products sold.

Material Products

  1. Customer will provide Premium 4K HOST TV with material and data in a condition that is "server-ready", which is in a form requiring no additional manipulation on the part of Premium 4K HOST TV. Premium 4K HOST TV shall make no effort to validate this information for content, correctness or usability.
  2. Use of Premium 4K HOST TV's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of Customer's Webspace by the Customer.
  3. The following examples are offered:
    1. Web Publishing: requires a knowledge of HTML, properly locating and linking documents, FTPing Webspace contents, Graphics, text, Sound, imagemapping, etc.
    2. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc.
  4. The Customer agrees that they have the necessary knowledge to create Customer's Webspace. Customer agrees that it is not the responsibility of Premium 4K HOST TV to provide this knowledge or Customer Support outside of the defined service of Premium 4K HOST TV.
  5. Premium 4K HOST TV will exercise no control whatsoever over the content of the information passing through the network, provided that it adheres to all other conditions set forth in our Terms of Service and Acceptable Use Policy documents.
  6. Premium 4K HOST TV reserves the right to police its network to verify compliance with all agreed upon Terms.
  7. The Customer agrees to cooperate in any reasonable investigations into their adherence to all agreed upon Terms. Failure to cooperate is grounds for immediate disablement of all accounts/service plans.
  8. Premium 4K HOST TV reserves the right to disconnect any website or server deemed to present a security threat to Premium 4K HOST TV's customers, servers, or network.
  9. The opening of multiple accounts or service plans in order to bypass any restrictions or overage charges set forth by Premium 4K HOST TV is grounds for termination of all Services.
  10. Premium 4K HOST TV makes no warranties or representations of any kind, whether expressed or implied for the service it is providing. Premium 4K HOST TV also disclaims any warranty of merchantability or fitness for a particular purpose and will not be responsible for any damages that may be suffered by the Customer, including loss of data resulting from delays, non-deliveries or service interruptions by any cause or errors or omissions of the Customer. Use of any information obtained by way of Premium 4K HOST TV is at the Customer's own risk, and Premium 4K HOST TV specifically denies any responsibility for the accuracy or quality of information obtained through its Services. Any mention of connection speeds associated with Premium 4K HOST TV's Services represents the maximum achievable speed. Premium 4K HOST TV does not guarantee that the customer will achieve the maximum connection speed at all times, as this depends on a variety of factors (including your own internet connection!). Premium 4K HOST TV expressly limits its damages to the Customer for any non-accessibility time or other down time to the pro-rata monthly charge during the system unavailability.
  11. Premium 4K HOST TV specifically denies any responsibilities for any damages arising as a consequence of such unavailability. In the event that this material is not "Server-ready", Premium 4K HOST TV may, at its option and at any time, reject this material, including but not limited to after it has been put on Premium 4K HOST TV’s servers. Premium 4K HOST TV agrees to notify Customer immediately of its refusal of the material and afford Customer the opportunity to amend or modify the material to satisfy the needs and/or requirements of Premium 4K HOST TV. If the Customer fails to modify the material, as directed by Premium 4K HOST TV, within a reasonable period of time, which shall be determined between the parties themselves, the contract shall be deemed to be terminated.
  12. All domain names registered through Premium 4K HOST TV or its previous domain registration site, domainitron.com, that are 'parked' or are otherwise not immediately associated with a Premium 4K HOST TV hosting plan will be automatically pointed to a "Coming Soon" web page which informs visitors that the registrant has recently registered their domain name via Premium 4K HOST TV.online. The Coming Soon web page may be modified at any time by Premium 4K HOST TV without prior notice to you and may include such things as, without limitation, links to additional products and Services offered by Premium 4K HOST TV.

Trademarks & Copyrights

  1. Customer warrants that it has the right to use the trademarks and copyrights applicable to all content and/or products being made available through the customer's account.

Hardware, Equipment, & Software

  1. The customer is responsible for and must provide all telephone, computer, hardware and software equipment and services necessary to access Premium 4K HOST TV Services.
  2. Premium 4K HOST TV makes no representations, warranties or assurances that the Customer's equipment will be compatible with Premium 4K HOST TV Services.

Guaranteed Uptime

  1. Premium 4K HOST TV guarantees 100% uptime. A failure to provide 100% uptime will result in customer compensation pursuant to guidelines established herein.
  2. Customer is entitled to compensation if Customer's web site, databases, email, FTP, SSH or webmail become unusable as a result of failure(s) in Premium 4K HOST TV systems for reasons other than previously announced scheduled maintenance, coding or configuration errors on the part of the Customer.
  3. Customer will receive Premium 4K HOST TV credit equal to the Customer's current hosting cost for 1 (one) day of service for each 1 (one) hour (or fraction thereof) of service interruption, up to a maximum of 10% of Customer's next pre-paid hosting renewal fee.
  4. Premium 4K HOST TV's assessment of downtime begins when Customer opens a support ticket to report the problem.

Age

  1. The Customer certifies that they are at least 18 years of age, or that their parent or legal guardian will act as the "customer" in terms of this contract.

Termination

  1. This contract may be terminated by either party, without cause, by giving the other party 14 days written notice. Premium 4K HOST TV will accept termination by electronic mail. Notwithstanding the above, Premium 4K HOST TV may terminate service under this contract at any time, without penalty, if the Customer fails to comply with the terms of this contract, including non-payment. Premium 4K HOST TV reserves the right to charge a reinstatement fee.

Limited Liability

  1. Customer expressly agrees that use of Premium 4K HOST TV's Services is at Customer's sole risk. Neither Premium 4K HOST TV, its employees, affiliates, agents, third party information providers, merchants licensers or the like, warrant that Premium 4K HOST TV's Services will not be interrupted or error free; nor do they make any warranty as to the results that may be obtained from the use of the Services or as to the accuracy, reliability or content of any information service or merchandise contained in or provided through Premium 4K HOST TV Services, unless otherwise expressly stated in this contract.
  2. Under no circumstances, including negligence, shall Premium 4K HOST TV, its offices, agents or anyone else involved in creating, producing or distributing Premium 4K HOST TV's Server service be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use Premium 4K HOST TV’s Services; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to Premium 4K HOST TV’s records, programs or services. Customer hereby acknowledges that this paragraph shall apply to all content utilizing Premium 4K HOST TV’s Services.
  3. Notwithstanding the above, Customer's exclusive remedies and Premium 4K HOST TV’s total liability for all damages, losses and causes of actions whether in contract, tort including negligence or otherwise, arising out of or in connection with these Terms or from the use or inability to use the Services, shall not exceed the aggregate amount which Customer paid to Premium 4K HOST TV during the six (6) months immediately preceding the claim.

Promotional Codes

  1. By using a promotional ("promo") code you waive the option to indicate who referred you to Premium 4K HOST TV.
  2. You may not change/submit a promo code or referrer after you've finished signing up.
  3. Promo codes/referrers are for new customers only — if you use one you may not host on your account any domain ever previously hosted with Premium 4K HOST TV.

Indemnification

  1. Customer agrees that it shall defend, indemnify, save and hold Premium HOST TV harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys' fees, ("Liabilities") asserted against Premium 4K HOST TV, its agents, its customers, servants officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by Customer,its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Premium 4K HOST TV against Liabilities arising out of
    1. any injury to person or property caused by any products sold or otherwise distributed in connection with Premium 4K HOST TV's Server;
    2. any material supplied by Customer infringing or allegedly infringing on the proprietary rights of a third party;
    3. copyright infringement;
    4. any defective product which Customer sold on Premium 4K HOST TV’s servers.

Contract Revisions

As Premium 4K HOST TV evolves, we may modify these Terms from time to time to reflect changes in our business. These modifications may include cancellation of outdated products or Services, additional fees, and changes to our policies among others. In some instances, we may provide you with additional notice of updates including but not limited to adding a statement to the website, via the newsletter, or sending you an email notification. However, it is your responsibility to periodically check for the current version of our Terms by visiting this page (and other pages referenced in the Terms).

If you continue to use or access the Services after the effective date set forth above, you agree to be bound by any revised Terms, and all other terms or policies incorporated herein either directly or by reference.

Transfer

Customer may not assign or transfer Customer’s rights or obligations under these Terms without the written consent of Premium 4K HOST TV.

Governing Law

The Terms and the resolution of any disputes shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

Contact: support@premium4khost.com
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

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